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狮城星展手机银行用户过去四年增至80多万户

2014/5/30 11:12:11来源:联合早报 浏览 1 次我要评论(0) 字体:T | T

导语:越来越多人利用智能手机处理银行交易。新加坡星展集团(DBS)的手机银行(mobile banking)用户从四年前的20万名用户增长到目前的80多万名用户。

  越来越多人利用智能手机处理银行交易。新加坡星展集团(DBS)的手机银行(mobile banking)用户从四年前的20万名用户增长到目前的80多万名用户。

  该银行为新加坡市场开发了名为DBS PayLah!的“钱包手机”(mobile wallet)应用程序,让客户在互联网银行之外,也能通过手机转账,前提是双方都持有星展银行与储蓄银行的户头,并且已安装了这个手机应用程序。

  星展集团电子业务主管符敦筌表示,“钱包手机”是全球增长最快的付款方式。

  他说:“在我国,通过电子钱包(Electronic Wallet)付费的电子商务仅5.5%,相比之下,多达65.5%的电子商务付费是通过信用卡进行的。但是,随着我国智能手机的使用率日益增加,这将积极带动电子钱包在市场中的普及。”

  除了星展集团之外,华侨银行(OCBC)在两周前也推出了一项名为OCBC Pay Anyone(PAO)的电子银行服务,让客户通过面簿(Facebook)、手机号码以及电邮转账金额。与星展集团相似,大华银行(UOB)的Mobile Cash手机应用程序也为顾客提供转账服务。

  纵观新加坡当地三间银行的手机银行服务,星展集团的DBS PayLah!拥有最高的交易限额,每日交易限额为999新元。华侨银行与大华银行的最高交易限额则分别为100新元与500新元。

  然而,使用电子钱包付费及进行交易的安全问题是用户最关切的。符敦筌说:“虽然通过手机发送和接收现金非常方便,星展集团的调查显示,有高达74%的受访者表示安全问题是让他们对手机付款与交易止步的理由。因此,银行在提供这类服务时必须兼顾客户的方便和安全。”
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